Published by HSE Consultant Amanda Faucher of WD Safety Resource Inc.
January 25, 2021
It’s been a year full of change, uncertainty and adaptability. This year has challenged all areas of society from how we interact with one another, to how we perform our work from day to day. It’s been one year since the day we started hearing murmurs about a growing “pandemic” referred to as the novel coronavirus – COVID-19. By March, the government had declared at State of Emergency Order. Work was halted, streets empty, and thus began “a new normal.” Fast-forward a year later – Ontario remains in a State of Emergency and a Stay at Home Order is in place. With anxiety and mental burn out mounting, all aspects of this pandemic must be considered – including the fall-out of isolation and other protective measures and how a company can achieve success during these uncertain times.
Adaptability is Key
While navigating through this pandemic, employers were left to consider many different challenges before re-opening their doors – daily changes to legislation, adhering to ever-changing recommendations and guidelines, implementing protective barriers into the workplace to protect workers.
Implementing and monitoring the internal Infection Disease Emergencies Safety Plan is the most logical way to review the success or failure rates of the plan in place. It is important to stay current and informed during high transmission times to ensure the workplace is ready for any potential exposure.
Speak to your workers! These individuals are performing their jobs daily – they will have some of the best insight to help enhance barriers and measures in place. If your workplace has a Joint Health Safety Committee (JHSC) or Health and Safety Representative (HSR) then utilize their expertise when reviewing the plan in place.
If something isn’t working, change it. No plan will ever be perfect, and no barrier will ever be flawless. It is so important to review and assess all aspects of the workplace and identify processes or barriers that could be improved.
The Human Aspect
Another aspect to consider is workers who are working from home. As humans, we require socialization to thrive and grow. These measures have restricted our abilities to connect in a manner we are use to, or may be comfortable with. People are isolated from their fellow workers, their families and friends – leading to a decline in mental stability and a rise in anxiety, depression, and addiction.
Another frustration is implementing new technology into a work process; not everyone is computer savvy which creates a whole other level of frustration and anxiety. Others view technology as a “distraction” and may see this implementation as a negative move. Remind your workers to be patient during these changes, and that everyone is learning these new processes together.
Reassuring workers that their feelings are both valid and shared will instill confidence within the workforce.
Preparing and maintaining a solid training program, along with flexible Work from Home and Return to Work procedures are just a few critical ways employers can show that these changes implemented, while challenging at first, are a positive force in maintaining a work-life balance. It should also be noted that while these procedures are in place to help integrate new work strategies, that workers are encouraged to contribute to these programs by providing feedback – this allows the workers to feel they contributed to the development of an equitable plan.
New Normal….or Just Normal?
This “new normal” shifted the way society operates as a whole. Not one individual hasn’t been affected by the pandemic – but we need to continue to adapt and be flexible. Chances are, the way things were may never return as it once was.
Employers have a duty to protect their workers under the Occupational Health and Safety Act. Employers must ensure they are training their workers on all new policies, procedures and safe work practices implemented at the workplace.
Implementing a solid Infectious Diseases in the Workplace Safety Plan – this should be all-encompassing to any pandemic that may impact socio-economic growth – will reiterate to the workforce that not only does the employer care about their well-being, they are actively prepared to protect it.
Employers must remember to connect with their workforce who are isolated at home and communicate their importance to the work process, regardless where it is being performed. It is important to reiterate with all workers, no matter where they report from, that they are critical to the success of the workplace – all in this together starts with including everyone in the process.
Let us Help
At WD Safety Resource Inc., we have been navigating this pandemic alongside small and medium sized businesses across Ontario since the beginning. We understand just how overwhelming everything may feel right now – training moving to virtual platforms, training certification expires, implementing and updating existing policies and procedures…it’s a lot!
Our expert Health, Safety and Environmental team is ready to help take the stress off of internal training needs (generic or site specific), manual maintenance and risk assessments to help identify gaps/deficiencies in the existing workplace.
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to contact us – we are all in this together!